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Our policies


All deposits are NON refundable. Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party. A fee of $100.00 for each carpet or seat burn. Sanitation fee is $250.00. Law prohibits alcohol consumption and drug use. The customer will pay for any fines. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). It is illegal to stand through the sunroof. Smoking is not permitted in some of our limousines and this is left to the discretion of the driver. Overtime pay will apply after the first 15 minutes of prearranged time described on the run sheet. Not responsible for delays or the termination in winter caused by unsafe road conditions (i.e. not salted, accidents, etc.) Not responsible for articles left in the limousine. Balances to be paid to the driver on the run date before the beginning of the run. Vehicles cannot be loaded beyond seating capacity. Any extra stops not requested by customer ahead of time for point-to-point service will be charged. Any cancellations (including rescheduling to a different date) must be made 24hrs ahead of scheduled service. Late cancellation will be charged full amount.
Filling out our online form automatically enters your reservation in our system.

Our policies


All deposits are NON refundable. Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party. A fee of $100.00 for each carpet or seat burn. Sanitation fee is $250.00. Law prohibits alcohol consumption and drug use. The customer will pay for any fines. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). It is illegal to stand through the sunroof. Smoking is not permitted in some of our limousines and this is left to the discretion of the driver. Overtime pay will apply after the first 15 minutes of prearranged time described on the run sheet. Not responsible for delays or the termination in winter caused by unsafe road conditions (i.e. not salted, accidents, etc.) Not responsible for articles left in the limousine. Balances to be paid to the driver on the run date before the beginning of the run. Vehicles cannot be loaded beyond seating capacity. Any extra stops not requested by customer ahead of time for point-to-point service will be charged. Any cancellations (including rescheduling to a different date) must be made 24hrs ahead of scheduled service. Late cancellation will be charged full amount.

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Call toll-free 24/7: +1 (925) 588-4700
Email us: info@ryelimousineinc.com
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